A walk through Turnhouse exactly as each person sees it — the manager's board, the vendor's flow, the tenant's page, the owner's portal.
Turnovers and maintenance side by side, each with its work order number, priority, and the turn strip showing precisely where it stands — posted, claimed, estimated, approved, in progress, invoiced, paid. Search by number, address, tenant, or vendor; filter to what needs your review.
The tenant's own words go in; a diagnosis comes out — summary, suggested trade, and priority, stamped on the work order before anyone opens it. Gas smell, sparking, or flooding gets flagged as an emergency and texted to your staff instantly. The AI acts at intake only — it never nags vendors or reassigns jobs. Included on every plan.
Line-item estimates land for your review with the vendor's documents attached. Approving authorizes work instantly. Declining or sending back requires a reason that's delivered to the vendor and stamped on the job forever — the estimate black hole is structurally impossible.
Average turn time, computed from real timestamps on real jobs. The slowest stage, named — so you attack the bottleneck instead of guessing. A vendor scoreboard ranked by speed, with jobs completed and dollars billed. This is the tab that turns maintenance from a cost center into a report you're proud to forward.
You decide what's required — COI, Workers' Comp, W-9, license, your own custom docs. Vendors upload; expirations track automatically; your team's review is stamped with a name and date. One glance at a vendor card tells you if they're safe to dispatch.
Jobs targeted to your trades show on your board with photos, scope, priority, and tenant access notes. First to claim gets it — or the PM sends it to you directly. One clean text tells you it's there; no calls, no walls of spam.
Set your visit window, tap On the way / Arrived / Complete, and every word lands in a permanent, timestamped thread shared with the PM and (when you choose) the tenant. "You said 10 AM" arguments end here: the record answers, and it protects whoever told the truth.
Build line-item estimates in the app, attach your PDF, and always get an answer — with a reason. Submit your invoice and watch its status without calling anyone. When money lands, your phone buzzes: "Invoice paid. 1204 Cedar Bend — $1,500." Vendors never pay Turnhouse a dime.
Your website's Maintenance button opens this page. The tenant describes the issue, and AI writes safe "try this first" steps for that exact problem before anything is submitted — the easy fixes end right there with a "That fixed it!" tap, no truck rolled. Real requests are verified against your rent roll and land pre-diagnosed in your queue.
Each request gets a tracking link: live status, the scheduled window, "on the way" updates, and a reply box. Their replies are timestamped into the same permanent record the PM and vendor see — and if they have three requests going, each has its own page and its own conversation.
Each owner gets a standing portal link — every job across their properties with status, timing, and spend, updated automatically. For any single job, the PM can forward a detailed report: photos, line items, documents, and the full dated timeline. Owners feel informed; PMs stop narrating; trust compounds.
Set up in an afternoon — import your list, invite your vendors, post a job. 30-day money-back guarantee.
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